It
was a usual evening. I was enjoying my power break at work while sipping coffee and gazing the fresh spring blossoms at the street below.
The sudden silence got interrupted by two co-workers in a jiffy. I observed them
carrying few pamphlets, out of which they pinned two over the notice board in
the cafeteria. As they left, I went closer out of the obvious curiosity and
what I read brought an empowering change in my life!
Communicate & Relate, its Essential! |
It
was the first time that I had come across Toastmasters International (TI) in
April’2014.
[PS: With its presence across the globe, Toastmasters International is a non-profit educational organisation founded in 1924 for the purpose of promoting efficient communication and leadership skills. It doesn't matter if you are already a scholar of the wonder skills or still pacing up, TI effectively hones your aptitude.]
There
was a time in life when my excitement of organising and hosting events (apart
from participating) always used to hit cloud nine. It was back then during the
years at my high school till the time I gained the Masters degree.
Apart from
other extra-curricular activities, I always used to be driven by the thought of
mingling with people. But weirdly, as I stepped into the corporate environment,
this enthusiasm grabbed a backseat and the writer within me came out
commanding! Still whenever I stood a chance, I saw that as an opportunity to keep
the speaker within me alive.
Hence,
motivated by the TI advertisement that day, I decided to join my corporate
club. A promising journey of empowering self began since then. My
participation went beyond my own club and I enjoyed playing voluntary roles at several
TI events in and around my city (Delhi, India).
Flow
of time flew me down to the beautiful city of Stockholm in 2015 and the keen
interest made me continue my association with TI.
I
believe what I have learned till date in my short journey with Toastmasters
International, is not merely a set of lessons but dearly valuable principles of communication that I look
up to everyday in life.
As
I share these lessons with my lovely readers, I consider them to be insightful for
those:
- Who wish to join the Toastmasters International community,
- Who have just begun their edifying journey, or
- Who just wish to know more on the subject of “communication”
Let’s raise a toast to Toastmasters,
An organisation, where leaders are made...
Welcome to a Place,
where we love to communicate;
where we enjoy being in a mindful
state;
Welcome to an Environment,
where our words are truly treasured;
where our public speaking skills are
consistently measured;
Welcome to a Group,
where we are always warmly welcomed;
where we are always inspired and
never judged;
Welcome to a Community,
where we emote, express and overcome
our fears;
where we are constantly encouraged by
our peers;
Welcome to a Society,
where we feel enthusiastic and
cheerful;
where we perceive “Communication” to
be our best tool;
Proud to be a Toastmaster,
where leaders are made...
Feels fulfilling...
to be empowered, to move forward and
accelerate...
~Jyotika Rajput Mehra Poetry
[PS: In general, “communication” refers to the act of imparting or
exchanging information by speaking, writing, or through any other medium.
However, in the information mentioned below, the author has preferred using the
term “communication” in place of “verbal communication” (in exception to points #9 and
#10), and “Toastmasters” in place of the “Toastmasters International”
organisation as a whole, for the sake of simplicity.]
Lesson
Learned #1: Words are the Soul of Communication, while Expression is its Body
We
might be particular of WHAT we speak, but HOW we speak is the actual game
changer! Our language may contain the most suitable adjectives but if we do not
organise our words in the framework of appropriate voice and tone; the correct meaning
of the message to be conveyed can be easily lost.
At
Toastmasters, we track our success story of public speaking by learning the
“How” tactics of communication. Thanks to the ever supportive group of people!
Just as a desirable packaging adds to the true essence of the product inside;
our body language including the eye contact, hand gestures, movement, proximity
with the audience, and further so, is important altogether for supporting our
communication.
Lesson
Learned #2: Speaking is Just the First Half of an Effective Communication; the
Other Half is Listening, Understanding and Responding
An
effective communication includes a good speaker and a good listener. That’s the
way of developing an authentic association between two people. Also, listening should
be “good” for the very purpose of gaining perfect understanding of the speaker’s
original intent; because it is only then that the listener gains the ability to
candidly respond to the speaker.
At
Toastmasters, filling the comments section of the feedback form, conforms to
the second half of the communication process and lets the speaker know about
the listener’s opinion of their speech. Also, the person in evaluator’s role
provides a detailed feedback to the speaker. Now isn’t that a great way of
practising effective communication instantly!
Lesson
Learned #3: Multi-Cultured Environment Make Us Gain the Power of Resilience
Being
in a multi-cultured environment can be encouraging as well as accommodating. As
we tend to see a broader horizon displaying the beauty of assorted beliefs and
opinions, our knowledge-base is widened by the facts about new places and
people. The bigger picture allows us to be open-minded and expand our
comprehending abilities of people’s experiences.
The
indispensable factor counts one major thing and it is to know “what forms the
basis of a person’s mind-set”. But since this reality cannot be revealed to
all, it is absolutely necessary to commend people for their credibility.
At
Toastmasters, we learn the power of being resilient. As a consequence of
listening to all sorts of speakers from diverse cultures and backgrounds, we
gain the most wonderful interpersonal skill of learning new perspectives of
knowing life.
Lesson
Learned #4: Step-Up that Confidence
It
takes confidence to initiate communication. It takes courage to speak in front
of an audience. Not all are experts at it! And even if that gush of confidence
is already flowing in our veins; it’s always good to keep up that momentum.
It’s always good to consume that positive pill of confidence to illuminate our personalities.
At
Toastmasters, as we begin our journey, in the natural course of time, there’s a
magic element that tracks our brain cell reservoirs being always filled with
the power dose known as “confidence”.
Lesson
Learned #5: There’s Nothing Known as “Negative”, It’s All About the Perspective
We
may like or dislike people for their opinions and the way they communicate. But
in no regard do we hold any right to remark their orientation as “negative”
unless and until it gets filthy and personal! We can always let them know about
our disagreement but that doesn’t make us own all the “positivity”. Each one
has their own identity of relating and representing things; and as humans, we
must respect that fact.
At
Toastmasters, the role of "evaluators" is essentially great. They analyse the
speakers against different performance criteria. They intend to provide a
genuinely unbiased response while recommending the alternatives for the part of
speech that could have been better. They strictly ignore using negative remarks
and focus on truly motivating the speakers. Their gesture of evaluation in all
its regard refers to the various aspects of the speech and not to the speaker
in person.
Lesson
Learned #6: Real World Communication is Almost Similar to Storytelling
Storytelling
is an art! So is public speaking as well! Presentation is the key factor in
both the cases. A story may be fictitious but a lot can be mapped to the real
world communication. Just as a story has a plot – a beginning, body line and an
end; in the similar way, an effective communication demands to follow an
identical structure of organisation.
“Toastmasters” is a brilliant platform to
nurture our storytelling skills by learning the art of public speaking in real
time. The set of exceptionally designed manuals offer a step-by-step
comprehensive approach to prepare and excel our speech delivery process. Each
speech is actually referred to as a project adhering to certain objectives.
Completing a project may seem like overcoming a challenge but it’s all so
interesting at the same time!
Lesson
Learned #7: Updating Our Vocabulary is Truly Essential
Communication
begins with language; and language is made up of grammar, i.e. the basic rules
including words, phrases, idioms, metaphors and many others expressions. Ever
noticed how wonderful it feels to learn a new word or a medium of expression and
implement the same while communicating! The beauty of any language is observed
only when we keep updating ourselves with new vocabulary.
At
Toastmasters, we emphasize on polishing our English speaking skills. Each time
when a meeting begins, we get an opportunity to immerse into the world of words
and expressions. With the “word of the day” concept, each one gets to run their
mind for using the given word in some or the other way. And the fun part is
that all becomes effortless in an environment of wise and cheerful beings!
Lesson
Learned #8: Time is Important
Let
me repeat that cliché – “Time is important”; but at times we slip off it! An
effective communication does involve time management! Speaking isn’t the same
as gossiping! It’s far more a serious act, rather a wise act! Said that, it
doesn’t rule out the pleasure we experience by chit-chatting with our loved
ones in leisure. But the only distinguishing thing between the former and
latter is time!
Be
it formal or informal, when we have important information to be shared, we have
to organise our thoughts, words and emotions in a synchronised manner, for the
simple reason of respecting the schedule of others as well.
At
Toastmasters, the meetings are so impressively schemed that we learn to adapt
to an extremely structured system. The person in time-keeper’s role is in
charge of constantly signalling every other role player of their scheduled time
slot.
Each
and every role of the TI meeting is time bound including the break. Therefore,
from start to end, effective communication is facilitated through a pre-determined
agenda and well-monitored time.
Lesson
Learned #9: Delight of Double Dose of Communication - Verbal and Written
Communication
is probably the best trait gifted to humans. We are the only living species
that is blessed with the power to speak as well as write. Communication makes
it possible for us to share our knowledge that is resting in our senses.
Some
choose the verbal way while some enter the world of writing. But fortunately,
here at Toastmasters, we tend to gain both the opportunities – we jot down our
emotions, prepare an organised written speech, rehearse it, and then speak out
the same, live in front of our audience. Isn’t it a matter of delight to
unleash our emotions several times!
Lesson
Learned #10: Unity Makes Us the Best Communicators
“COMMUNITY”... Did you observe
anything?
Communication
has a lot to do with unity. When
we are united, we interact better. When we are united, we communicate better.
And a constant practice of doing so makes us simply the best communicators!
“I am a good speaker, because you are
a good listener! Your honest response and feedback instils a sense of courage
and capability in me; and I am further encouraged to pose my authenticity in front
of you.”
Do you also feel the same vibes of
coherence?
No
matter where we are, I truly believe it is the unity among individuals which
brings out the best in each one of us. Beyond the barriers of age, gender and
culture; it is the unity that propels the feeling of belonging which
further unites people in the relation of togetherness. And it is this power
that enables each one of us showcase our words and communicate to the world.
At
Toastmasters, we are one beautiful community of like-minded people who come
together for the purpose of supporting each other in becoming the best speakers.
The several strategically designed roles make us nourish our speaking instinct.
Even if we flaw, we are not judged but encouraged to improve and move forward.
With
my last point, I refer this all to be a part of a non-exhaustive journal of learning
through the massively empowering community of Toastmasters International. There
seem to be many more countless benefits of being a part of this wonderful public
speaking organisation.
The
best part about the Toastmasters meetings is that you can attend one at your
near-by club as a guest, all free of cost! You do not necessarily become a
member for enjoying the pleasure of being a good listener. Also, as a guest,
you can even have your share of 2-minute fame by showcasing your speaking
skills during the Table-Topics session.
At
last, I would like to burst the myth of people who believe that joining “Toastmasters
International” is a desultory affair of idle folks or those who possess ample of
time!
So
please hear me out loud – “There’s nobody known as “idle” in today’s busy world!
No matter if someone is a working
professional or a homely person; joining TI undoubtedly contributes in expanding one’s
perspective towards life.
Toastmasters makes one embark on an ever-lasting journey of effective communication, where they
constantly progress, not only by accomplishing their own goals but also by
supporting and caring for the fellow members.
Does my journey relate to you as well?
What is your definition of a good communicator?
I would love to know about your experience and perception.
Please share your comments below. :)
Disclaimer:
* Author of this post reserves rights for the content source being
an original concept. Be mindful to give credit if you refer this blog post
or picture or quote anywhere. Please do not copy without
permission. ©Jyotika Rajput Mehra
* This post is purely based on the author’s personal experience,
knowledge and perception. The purpose of this article is to inspire the readers
to improve their communication skills. This is a sincere effort by the author
to present the valuable attributes gained in the learning process at
Toastmasters. It does not claim to instruct on behalf of the organisation of
Toastmasters International, or alter readers’ set of beliefs.
* The author holds the ownership of the displayed piece of art.
Please do not:
* reproduce the image;
* prepare derivative works based upon the image;
* distribute copies of the image to the public by sale
or other transfer of ownership, or by rental, lease, or lending; without
explicit consent of the author.
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